The popular accounting software QuickBooks is utilized by companies of all kinds mostly for its
effective financial management features. Like any program, it does, however, sometimes run against
problems. One such often occurring problem is QuickBooks Error 12057. Usually, customers trying to
upgrade QuickBooks or its payroll system run against network or security issues.
The specifics of QuickBooks Error 12057—including its origins, symptoms, and methodical fixes to
properly address the problem—will be covered in this article.
What is QuickBooks Error 12057?
Part of the 12000 series of faults, QuickBooks Error 12057, usually points to problems with internet
connection or security settings. This mistake can cause operations to be disrupted by users failing to
obtain payroll updates or software upgrades.
The mistake happens when network settings, poorly designed system setups, or interference from
other programs cause QuickBooks to be unable to maintain a consistent internet connection.
Causes of QuickBooks Error 12057
Many elements could cause this inaccuracy. Knowing these factors will enable one to diagnose and
solve the problem more quickly:
- QuickBooks uses Secure Socks Layer (SSL) for safe data communication; incorrect SSL settings are not allowed. Should the SSL settings be off, the error might arise.
- Firewall or Antivirus Restraints: QuickBooks may not be able to access the internet depending on too rigorous firewall or antivirus settings.
- A sluggish or inconsistent internet connection might result in a timeout, therefore generating this error.
- Outdated QuickBooks Version: Using an outdated version of QuickBooks might lead to problems with updates.
- QuickBooks depends on Internet Explorer for several online-based operations; however, the settings of this tool are not adjusted correctly. Unconfigured settings might hinder upgrades.
- Sometimes numerous users of QuickBooks accessing it at once causes connection problems in Multi-User Mode.
Symptoms of QuickBooks Error 12057
Early identification of the fault helps to save downtime. Typical symptoms of QuickBooks Error
12057 consist in:
- One may see a "QuickBooks Error 12057" error message on the screen.
- Not able to install or download payroll or software upgrades.
- Regular freezes of QuickBooks during update attempts.
- slow QuickBooks system performance
- Error logs about problems with network or internet access.
Solutions to Resolve QuickBooks Error 12057
These detailed troubleshooting and resolution techniques for QuickBooks Error 12057
1. Check Internet Connection
- Make sure your internet connection is fast enough to handle updates and consistent.
- Launch a web browser to see if you can visit websites.
- Should the connection be sluggish or erratic, restart your modem or router.
2. Update QuickBooks to the Latest Version
Update problems might arise from using an outdated QuickBooks version. Change QuickBooks as
shown below:
- Access QuickBooks.
- See Help > Update QuickBooks Desktop.
- Choose Update Now and click Get Updates.
- Restart QuickBooks and look for a consistent error.
3. Configure SSL Settings
Transmission of safe data depends on proper SSL settings. Verify and set them:
- Open Internet Explorer.
- Review Tools > Internet Options > Advanced Tab.
- Verify that the boxes for Use SSL 2.0 and Use SSL 3.0 are ticked.
- Click apply and ok.
- Restart QuickBooks and attempt once more upgrading.
4. Adjust Firewall and Antivirus Settings
A firewall or antivirus program may block QuickBooks's internet connectivity. Modify these
parameters:
- Open an antivirus or firewall application.
- List exceptions with QuickBooks included.
- Incorporate files, including Intuit's update servers, QBW32.exe and QBUpdate.exe.
- Save modifications and attempt the update mechanism.
5. Set Internet Explorer as the Default Browser
QuickBooks makes use of Internet Explorer for online-based features. To guarantee compatibility:
- Open Internet Explorer.
- Travel to Tools > Internet Options > Programs Tab.
- Choose Make Default inside the Default Browser part.
- Click Apply and Alright.
6. Configure Multi-User Mode Settings
Use these guidelines if you use QuickBooks in multi-user mode:
- File > Switch to Single-User Mode will cause you to enter single-user mode.
- Update; then return to multi-user mode.
7. Reset QuickBooks Update Settings
Resetting update settings sometimes helps to fix the mistake:
- View QuickBooks.
- See Help > Update QuickBooks Desktop.
- Click Update Now; thereafter, choose Reset Update.
- Click Get Updates to see if the problem has been fixed.
8. Use QuickBooks Tool Hub
Resetting update settings sometimes helps to fix the mistake:
- Get the most recent QuickBooks Tool Hub edition straight from Intuit's official website.
- Install and run the tool.
- Consult the section on Program Problems.
- Running the Quick Fix My Program utility will attempt to upgrade QuickBooks.
9. Verify System Date and Time Settings
Bad date and time settings may compromise safe connections:
- Under your desktop's system clock, right-click.
- Choose a time or date for adjustment.
- Verify the settings, then click OK.
Preventing QuickBooks Error 12057
By means of preventative actions, one may assist to avoid this mistake in the future:
- Update QuickBooks often to the most recent edition.
- Verify that your internet connection is reliable and safe.
- Set antivirus and firewall rules to let QuickBooks in.
- Periodically review SSL and Internet Explorer settings.
- Look for and fix any problems early on using the QuickBooks Tool Hub.
When to Contact Support
Should the preceding fixes fail to solve QuickBooks Error 12057, more troubleshooting might be
necessary. Under these circumstances, one should get in touch with QuickBooks customer service.
Make sure you have quick access to the following:
- QuickBooks version and year.
- Elements of the error message.
- Measures previously done to fix the problem.
Conclusion
Although QuickBooks Error 12057 might be annoying, with the correct approach, it is controllable.
Understanding its origins, identifying its symptoms, and using the advice in this book will help users
solve the problem and guarantee flawless QuickBooks operations. Frequent maintenance and
preventive actions can help avoid such mistakes in the future, thereby ensuring the continued
dependability of the program for the financial management of your company.